Jay Pepper–Martens is the MLS and IT Director at SFAR. Each quarter, he will feature timely issues affecting members and the MLS.
In the three months since taking the helm at the SFARMLS, I’ve identified a number of key projects aimed at helping the MLS function more efficiently and seamlessly for members.
One of these projects is the advancement of a more comprehensive and proactive violations system to help ensure the rules of the MLS are being properly followed. As members, you should be aware of the MLS Rules and Regulations around violations as we move toward greater enforcement and diligent follow up.
Here is a list of the most common violations that we encounter. Please be sure to be consistent in the accurate and timely input of your listing data:
Third Business Day Deadline - Please make sure you are getting your listing input into the MLS by the end of the third business day after a signed selling agreement is in place. Violations of this rule carry with it a fine level of “B”.
Sharing Passwords - Remember that you should never share your username and/or password combination with other users, even with those users in your office or organization. They must have their own access as provided for by the MLS Rules. This carries with it a fine level of “D”.
Public Remarks Field - This field has a number of rules around what can and cannot be included in it. Examples are: the vacancy disposition of the property (a fine level of “A”); inclusion of contact information, (a fine level of “B”) and security or lockbox information (a fine level of “C”).
Duplicate Listings - Inputting a duplicate of a listing in the same property class (for any reason) is a violation that that carries a fine level of “C”.
Please work with us to ensure that the MLS Rules and Regulations are being followed so that we can continue to provide fair and excellent service to all. If you have any questions about this article, please reach out to me directly by calling into the MLS Department at 415-431-8500 and asking for me by name.
Need a refresher on the latest MLS Rules and Regulations? Please click on the link to download the latest copy.
SFARMLS Violation Fine Levels
FINE LEVEL A